icare is one of the largest insurance providers in Australia. With more than $32 billion in assets across its schemes, the public financial corporation delivers world-class insurance and care services to more than 3.4 million workers, builders, road users and homeowners in NSW, 296,000 businesses and to two of the world’s most iconic assets, the Sydney Opera House and Sydney Harbour Bridge.
According to David Johnston, icare’s Head of Enterprise Infrastructure: “The decision to move into the cloud was our business plan from day one”. While icare was only established in 2015 through the commencement of the State Insurance & Care Governance Act 2015, the organization inherited a legacy of traditional insurance tools and applications, which were rapidly approaching their use-by date. “We saw this digital transformation as an opportunity to change the way we did business to better meet the demands of today’s insurance and care customers,” said David.