Adding managed security service provider (MSSP) offerings to a reseller portfolio requires a great deal of analysis, strategizing, and due diligence. A successful transition requires well-researched, deliberative decisions about the business model and service offerings. The market is growing rapidly for service providers that offer a next-generation firewall (NGFW) as a service—firms that own and operate the customer’s security hardware and software for a predetermined monthly fee over a contracted period of time. Many firms find that operating as a security provider increases customer value and retention, making revenue streams and margins more predictable, so the transition is well worth the effort.
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